Privacy Policy
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make use of our website and services. We are committed to protecting your privacy and ensuring a secure online experience.
1. Information We Collect
We only collect information that is necessary to provide you with our residential services, communicate with you, and improve our website.
Information You Provide Directly
- Contact Information: Name, email address, phone number, and physical service/property address when you request an estimate, fill out a contact form, or call us.
- Project Details: Any photos, descriptions, or specific details about your home project that you submit through our site.
Information Collected Automatically
- Log Data and Analytics: When you visit our site, our servers may automatically log standard data provided by your web browser, such as your IP address, browser type, pages viewed, and the time and date of your visit.
- Cookies: We use cookies to improve your browsing experience and analyze website traffic. You can adjust your browser settings to refuse cookies, though some parts of the site may not function perfectly as a result.
2. How We Use Your Information
We use the information we collect for the following business purposes:
- To respond to your inquiries and provide accurate service estimates.
- To schedule, manage, and execute requested residential services.
- To maintain and optimize our website’s performance and user experience.
- To comply with legal obligations or respond to valid legal requests.
Our Commitment: We do not sell, rent, or lease your personal information to third parties.
3. Sharing Your Data
We only share your information with trusted third parties in the following limited circumstances:
- Service Providers: We may share data with trusted vendors who help us run our business (e.g., website hosting, IT support, or email communication services). These providers are legally bound to keep your data secure and confidential.
- Legal Requirements: We may disclose your information if required to do so by law or in response to subpoenas, court orders, or legal process.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights and Choices
Depending on your location, you may have specific rights regarding your personal data, including:
- The right to request access to the personal data we hold about you.
- The right to request that we correct or update inaccurate information.
- The right to request the deletion of your personal data, subject to certain legal exceptions.
To exercise any of these rights, please contact us using the information provided below.
6. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The “Last Updated” date at the top of this page will indicate when the latest changes were made.